Cookie Policy

1. Introduction

  1. Our website uses cookies.
  2. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

2. About cookies

  1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
  2. Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
  3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  4. Cookies can be used by web servers to identify and track users as they navigate different pages on a website and identify users returning to a website.

3. Our cookies

  • We use both session and persistent cookies on our website.
  • The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
CookieTypeDurationDescription
_gathird party2 Years
_gat_*third party1 MinuteSet by Google Analytics. This is used to read and filter requests from bots.
_gcl_authird party4 MonthsSet by Google Ads. This will take the information from ad clicks and stores it in a first-party cookie so that conversions can be attributed outside the landing page.
_gidthird party1 DaySet by Google Analytics to store and count pageviews.
_hjAbsoluteSessionInProgressthird party30 MinutesUsed to detect the first pageview session of a user. 30 minutes duration.
_hjFirstSeenthird partyUntil session is terminatedIdentifies a new user’s first session. Used by Recording filters to identify new user sessions.
_hjIncludedInPageviewSamplethird party30 MinutesSet to determine if a user is included in the data sampling defined by your site's pageview limit.
_hjIncludedInSessionSamplethird party30 MinutesSet to determine if a user is included in the data sampling defined by your site's daily session limit.
_hjSession_473068third party30 MinutesSet by Hotjar. This cookie holds current session data and ensures subsequent requests in the session window are attributed to the same session.
_hjSessionUser_473068third party365 daysSet when a user first lands on a page. Persists the Hotjar User ID which is unique to that site. Ensures data from subsequent visits to the same site are attributed to the same user ID.
_obidthird party365 Days
_obid_visitthird party4 hoursTo record a visit to your web page (webpage visit)
cookielawinfo-checkbox-necessary011 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessarypersistent11 monthsThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Non Necessary".
viewed_cookie_policy011 monthsThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.

4. Analytics cookies

  1. We use Google Analytics to analyse the use of our website.
  2. Our analytics service provider generates statistical and other information about website use by means of cookies.
  3. The analytics cookies used by our website have the following names: _utma, _utmb, _utmc and _utmz.
  4. The information generated relating to our website is used to create reports about the use of our website.
  5. Our analytics service provider’s privacy policy is available at https://www.google.com/policies/privacy/.

5. Blocking cookies

  1. Most browsers allow you to refuse to accept cookies; for example:
    (a) in Internet Explorer (version 11) you can block cookies using the cookie handling override settings available by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced”;
    (b) in Firefox (version 36) you can block all cookies by clicking “Tools”, “Options”, “Privacy”, selecting “Use custom settings for history” from the drop-down menu, and unticking “Accept cookies from sites”; and
    (c) in Chrome (version 41), you can block all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Content settings”, and then selecting “Block sites from setting any data” under the “Cookies” heading.
  2. Blocking all cookies will have a negative impact upon the usability of many websites.
  3. If you block cookies, you may not be able to use all the features on our website.

6. Deleting cookies

  1. You can delete cookies already stored on your computer; for example:
    (a) in Internet Explorer (version 11), you must manually delete cookie files (you can find instructions for doing so at http://windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-11);
    (b) in Firefox (version 36), you can delete cookies by clicking “Tools”, “Options” and “Privacy”, then selecting “Use custom settings for history” from the drop-down menu, clicking “Show Cookies”, and then clicking “Remove All Cookies”; and
    (c) in Chrome (version 41), you can delete all cookies by accessing the “Customise and control” menu, and clicking “Settings”, “Show advanced settings” and “Clear browsing data”, and then selecting “Cookies and other site and plug-in data” before clicking “Clear browsing data”.
  2. Deleting cookies will have a negative impact on the usability of many websites.

7. Our details

  1. This website is owned and operated by Fast Fwd Multimedia Ltd.
  2. We are registered in England and Wales under company registration number 7172996, and our registered office is at Suite 3, Falcon Works House, 40 Regent Place, Birmingham, B1 3NN, United Kingdom.
  3. Our principal place of business is at Suite 3, Falcon Works House, 40 Regent Place, Birmingham, B1 3NN, United Kingdom.
  4. You can contact us by writing to the business address given above, by email to [email protected] or by telephone on 0121 236 8007.